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Don’t hesitate to contact us directly if you have any additional questions or want further clarification.

How do I get started?

Simply fill out the contact form at the bottom of this page and let us know of your interest in using ExactAsk to increase your Donor Lifetime Value and boost your fundraising efforts. We promise to respond quickly and start the process of delivering you personalized ask amounts.

How are your Personalized Ask Amounts sold?

Each Personalized Ask Amount is called a “unit”. For complete pricing information please fill out the contact form and we will get back to you as soon as possible with details.

Is there a minimum number of units I must buy?

We sell units in bulk. The minimum purchase is 30,000 units. There are some opportunities to purchase a smaller amount for a test campaign, if desired. Please contact us below for more information.

Is there a maximum number of Personalized Ask Amounts (units) I can buy?

There is no limit to the number of units you can purchase.

Does unit pricing change based on the amount of units purchased?

ExactAsk does operate on a bulk pricing model. Once certain thresholds are met, the cost of each individual unit decreases. Please contact us for details.

Are there any hidden fees such as set-up or registration?

With very few exceptions, there are no additional fees. You only pay for your Personalized Ask Amounts (units). ExactAsk takes care of the rest at no extra cost to you.

Are unit prices the same regardless of platform (direct mail, email, etc.)?

Yes. The rate for a unit is constant no matter the platform being used to distribute them.

Are unit prices the same across campaign type?

Yes. The rate for a unit is also constant regardless of the type of campaign it is being used for.

Can I return any units I decide I don't need?

At this time we do not offer any refunds as it relates to units purchased.

When can I purchase more units?

You can purchase additional units at any time.
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